Stay focused on your work while Lead Automation handles incoming customer calls and scheduling.
24/7 Call Answering
Our system answers calls 24/7, ensuring that you never miss another customer. It works alongside manually created appointments, giving office staff the flexibility to edit appointments without causing booking conflicts with the automated system.
Appointment Booking
Our system checks your calendar for available appointment windows before scheduling a customer, respecting your business hours and holidays. Confirmed appointments are automatically added to your existing calendar, with checks in place to prevent duplicate bookings.
Appointment Management
Customers can call to reschedule or cancel an existing appointment without waiting for office staff. Changes are reflected in the connected calendar, keeping your team’s schedule up to date. Customers can press 0 at any time to be transferred to a member of your team.
Lead Capture
Capture each caller’s name, phone number, service address, plumbing issue, and emergency status. Your team gets the information it needs to follow up and prepare for the job.